Frequently Asked Questions (FAQs)

What are City Hall's Business Hours?
Our regular business hours are Monday through Thursday, 7:30 a.m. to 5:30 p.m. and 8:00 a.m. to 5:00 p.m. on the Fridays. Please refer to the City's Community Calendar for specific days that City Hall is closed throughout the year.


Who are my elected representatives?
Click here to view a list of all of the elected officials that represent the City of Tustin. 


Where is City Hall located?
City Hall is located at 300 Centennial Way -- between 1st and Main Street just one block west of Newport Avenue

Map of Tustin City Hall Location

Is the City of Tustin a General Law or Charter City?
The City of Tustin is a General Law city.  The Constitution of the State of California establishes two types of cities: Charter and General Law. At first glance they appear similar as they pertain to day-to-day- operations.  A Charter City, however, has considerably more authority than a General Law City to tax, to regulate and to adopt its own procedures and organization.  A General Law City, on the other hand, may exercise only those powers expressly given under State law.  All cities begin as General Law cities, and the City of Tustin has chosen to remain such.


What type of Government do we have in Tustin?
The City of Tustin has a Council-Manager form of government which consists of an elected City Council responsible for policy making, and a professional City Manager, appointed by the Council.  The City Manager provides policy advice, directs the daily operations of City government, handles personnel functions (including the power to appoint and remove employees) and is responsible for preparing the City budget. State law permits two basic forms of government in General Law Cities: the Mayor-City Council and Council-Manager system.


Who do I contact for:

Abandoned Shopping Carts California Shopping Cart Retrieval Corporation, (800) 252-4613
Alcoholic Beverage Control (ABC) (714) 558-4101
Animal Control (714) 935-6848
Airport Noise (949) 252-5185
Birth Certificates Orange County Clerk-Recorder's Office, 12 Civic Center Plaza,   (714) 834-2872

Building Permits & Information

Tustin City Hall, 300 Centennial Way  (714) 573-3131 or 573-3132
Bus Routes/Schedules/Information Orange County Transportation Authority (OCTA), 550 S. Main St.,  (714) 636-7433
Business Licenses Tustin City Hall Business Licensing, 300 Centennial Way, 
(714) 573-3144
Cable Television Referral Line
(City of Tustin)

(714) 573-3160

Cable, Cox Communication 6771 Quail Hill Parkway, Irvine
(949) 546-1000
Cable, Time Warner 200 Paularino Avenue, Costa Mesa
(888) 892-2253
Caltrans (949) 724-2000
Chamber of Commerce, Tustin 399 El Camino Real, Tustin, California  92780
(714) 544-5341
Code Enforcement Tustin City Hall, 300 Centennial Way.  (714) 573-3149 or (714) 573-3134 or (714) 573-3135

Columbus Tustin Activity Center

Columbus Tustin Activity Center, 17522 Beneta, Tustin
(714) 573-3009

County of Orange (714) 834-5400
Demographic Research, Center
for California State University, Fullerton
(714) 278-3009 
email: publicinfo@fullerton.edu
Dial-A-Ride (714) 636-7433
DMV, Department of Motor Vehicles (800) 777-0133 or (714) 558-4688
Edison, Southern California (800) 684-8123
Election Information OC Registrar of Voters Office, 1300-C S. Grand Ave.
(714) 567-7600      or
Tustin City Clerk's Office, 300 Centennial Way (714) 573-3025
Employment Development Department
(EDD)
Anaheim Office, 2450 E. Lincoln Ave. (714)518-2315
Costa Mesa Office, 1675 Scenic Ave. (714) 241-4900
Garden Grove Office, 11277 Garden Grove Blvd. (714) 741-5020
Santa Ana Office, 1000 E. Santa Ana Blvd. (714) 558-4403
Farmer's Market Info (714) 573-0374
Fictitious Business Filings (DBA) OC Clerk-Recorder's Office, 12 Civic Center Plaza Room 106
(714) 834-2889
Fire Marshall
(Orange County Fire Authority)
145 S. Water Street, Orange  (714) 744-0400
Flood Control
(Orange County)
(714) 834-3465
Gas Company, The (800) 427-2200
Graffiti Hotline (714) 573-3111
Hazardous Waste (County of Orange)
Integrated Waste Management
(714) 834-6752
Job Hotline (714) 573-3050
Jury Duty Superior Court, 700 Civic Center Dr., (714) 834-4692
Library, Orange County Public
(Tustin Branch)
OC Public Library - Tustin Branch, 345 E. Main Street, (714) 544-7725
Marriage Certificates (copies) OC Clerk-Recorder, 12 Civic Center Plaza, (714) 834-2500
Marriage Licenses OC Clerk-Recorder, 211 W. Santa Ana Blvd., (714) 834-3005
Metrolink (213) 452-0421
Municipal Code, Tustin City Clerk's Office, 300 Centennial Way,
(714) 573-3025
Notary Licenses OC Clerk-Recorder, 12 Civic Center Plaza, (714) 834-2500
Pet Licensing OC Health Care Agency, Animal Care Services, 561 City Drive South,  Orange CA 92868  (714) 935-6300
Planning / Zoning Department Tustin City Hall, 300 Centennial Way (714) 573-3140
Property Taxes OC Assessor's Office, 630 N. Broadway, Bldg. 12, Room 142, (714) 834-2727
Property Documents OC Clerk-Recorder, 12 Civic Center Plaza, (714) 834-2461
Recycling Information (714) 259-0908 (FDS) or
(714) 573-3173 (City)
Regional Water Quality Control Board (909) 782-4130
Sanitation, Orange County (714) 962-2411
SBC, Communications (800) 750-2355
Senior Center 200 South C Street, Tustin  (714) 573-3340
Sports Park Tennis Center 12850 Robinson Drive, Tustin (714) 573-3328
Street Lights Out - Edison (800) 655-4555
Street Sweeping Schedule & Tickets (800) 553-4412
Tax Assessor's Office OC Assessor's Office, 630 N. Broadway, Bldg. 12, Room 142,  (714) 834-2727
Tustin Area Historical Society & Museum (714) 731-5701
Tustin Family and Youth Center 14722 Newport Avenue, Tustin  (714) 573-3370
Tustin Pride 714-573-3106
Tustin Marine Corps Air Station
(AKA Tustin Legacy)
John Laing Homes Information
(714) 573-3116 Community Redevelopment Agency
(714) 544-0405 John Laing Homes
Tustin News (OC Register) (949) 224-0084
Tustin Unified School District 300 South C Street  (714) 730-7301

Trash / Garbage Pick-up
(CR&R Waste Services )

CR&R - Stanton
11292 Western Avenue
Stanton, CA 90680
Customer Service (714) 372-8272

U.S. Passport U.S. Post Offices, 1-800-275-8777
Voter Registration OC Registrar of Voters Office, 1300-C Grand Ave.
(714) 567-7600
City of Tustin Seal (2008) City of Tustin 300 Centennial Way, Tustin, CA 92780 (714) 573-3000
Monday - Thursday, 7:30am - 5:30pm & Friday 8:00am - 5:00pm
Copyright © 2008 City of Tustin, All Rights Reserved.
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