CITY COUNCIL & CITY MANAGER’S OFFICE
(714) 573-3012, CityCouncil@tustinca.org, CityManager@tustinca.org
• Customer services can be conducted by internet, email or phone.
BUSINESS LICENSE
(714) 573-3144, finance@tustinca.org
• Customer services can be conducted by internet, email or phone.
CITY CLERK’S OFFICE
(714-573-3027) During Regular Business Hours, cityclerk@tustinca.org
• All business must be conducted via telephone, e-mail, or mail.
• City Council Meetings will be conducted remotely every Tuesday at 4:00 p.m. for Closed Session and 5:00 p.m. for the Regular Meeting. The public can view the meetings on the City’s website or local Cox Channel 851. Public comments can be submitted to cityclerk@tustinca.org for distribution to the City Council.
• Mail services will continue to operate.
• Notary services have been temporarily suspended.
COMMUNITY DEVELOPMENT DEPARTMENT
Planning Division: (714) 573-3140, jwillcom@tustinca.org
• Customer services can be conducted by internet, email or phone.
• Plan Checks/Permits - require electronic submittal of new plan checks.
• Paper plan check submittal by appointment only.
• Plan checks/permits continue to be performed/issued daily.
COMMUNITY DEVELOPMENT DEPARTMENT
Building Division: (714) 573-3176, dogdon@tustinca.org
• Customer services can be conducted by internet, email or phone.
• Inspections to be conducted via email, pictures, videos and/or face time with limited on-site inspections.
• Code enforcement inspections to be conducted via email, pictures, videos and/or face time.
ECONOMIC DEVELOPMENT
(714) 573-3117, econdev@tustinca.org
• Customer services can be conducted by internet, email or phone.
HUMAN RESOURCES
(714) 573-3058, HR@tustinca.org
• All business must be conducted via telephone, e-mail, or mail.
• All recruitment and selection activities have been temporarily suspended, with exceptions made for urgently needed positions.
PARKS AND RECREATION
(714) 573-3326, tprd@tustinca.org
• All business must be conducted via telephone, e-mail, or mail.
• All Tustin parks are open, but restrooms are not available.
• Public events and classes at City facilities: all events and classes (other than outdoor after- school programs, weather permitting) sponsored by the City or scheduled at City facilities (such as community fundraisers, citizens’ academy and sports leagues) will be postponed to dates to be determined.
• Private events at City facilities: all events scheduled at City facilities (such -as parties, weddings, nonprofit events, and sports leagues) will be cancelled or postponed to dates to be determined.
PUBLIC WORKS - ENGINEERING
(714) 573-3150, Engineering@tustinca.org
• Customer services can be conducted by internet, email or phone.
PUBLIC WORKS – FIELD SERVICES & WATER DIVISION
(714) 573-3150, PublicWorks@tustinca.org
• Customer services can be conducted by internet, email or phone.
TUSTIN AREA SENIOR CENTER
(714) 573-3326, tprd@tustinca.org
• Meals on Wheels service for seniors is continuing on a modified basis out of the Tustin Area Senior Center.
• Senior transportation for medical appointments and grocery shopping is available on an appointment basis.
WATER BILLING
(714) 573-3075, finance@tustinca.org
• Customer services can be conducted by internet, email or phone.
• Payments can be made online at https://tustin.merchanttransact.com/, by mail or placed in the drop box next to the City Hall main entrance at 300 Centennial Way, Tustin CA 92780