The Community Impact Officer (CIO) position was created to address quality-of-life issues that patrol officers would not be able to focus their efforts on. Patrol officers often find themselves responding to the same location over and over for non police-related incidents. To alleviate the burden on patrol and leave officers available to handle emergency calls, the CIO would be called in to assist with solving the issue and providing continued follow-up to ensure the problem was solved.
The CIO is also responsible for managing the Community Officer Program.